ePost Global Guide

ePost Global’s international parcel and mail shipping solutions enable businesses to streamline global distribution and enhance customer satisfaction. Their worldwide network, technology-backed support model, and extensive knowledge of international shipping requirements ensure a seamless experience with reliable, accurate, and consistent delivery.

This guide includes detailed information on utilizing ePost Global shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more.


Carrier Account Setup

Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

ePost Global Shipper Account Registration

  1. Contact ePost Global to request a shipper account. A representative will be in touch for additional details regarding the account.
  2. Inform ePost Global about using EasyPost’s API for label purchases.
  3. Acquire rates and align any additional shipping needs.
  4. Obtain the following ePost Global credentials:
    1. ePost Global Account Number
  5. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.


Rates

When integrating an ePost Global account with EasyPost, users should be aware of how rates are managed and displayed. Here’s a breakdown of key points:

Default Rate Display

  • EasyPost initially returns a $0.01 rate for shipments once the ePost Global account is set up.
  • ePost Global will charge the appropriate amount for postage via their billing system.

Rate Card

  • ePost Global representatives provide rate cards detailing expected costs based on shipment parameters (package size, weight, location, etc.).
  • Acquiring this custom rate card from ePost Global is crucial, as EasyPost is not automatically privy to these rates.

Rate Card Integration

Once the rate card is received from ePost Global, users should contact EasyPost support at support@easypost.com for assistance installing the rate card into their account.


Billing

ePost Global directly handles billing after parcel delivery. EasyPost does not participate in the billing process for ePost Global services. Contact an ePost Global representative for details.


Service Levels

ePost Global offers the following service levels:

Service
Transit Time
Max Dimensions (inches)
Max Weight (ounces)
CourierServiceDDP
CourierServiceDDU
DomesticEconomyParcel
DomesticParcelBPM
DomesticPriorityParcel
DomesticPriorityParcelBPM
EMIService
EconomyParcelService
IPAService
ISALService
PMIService
PriorityParcelDDP
PriorityParcelDDU
PriorityParcelDeliveryConfirmationDDP
PriorityParcelDeliveryConfirmationDDU
ePacketService

Predefined Packages

There are no predefined packages for ePost Global.


Generating Shipping Labels

With EasyPost, generating shipping labels for ePost Global is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

One-Call Buys

One-Call buys enable streamlined label purchasing through the EasyPost API by consolidating multiple operations into a single API request. This feature is designed to simplify and accelerate the shipping process by combining the creation of a shipment, retrieval of rates, and purchasing the shipping label into one efficient step.

See Reducing API Response Times for more information.

Manifests

Manual manifesting is not supported. This integration creates labels and performs scheduled manifesting to ensure the labels are valid in the carrier's mailstream.

Refunding and Voiding Labels

Voiding ePost Global labels is not supported.

Label Formats

EasyPost offers native ePost Global labels in ZPL, PNG, PDF, and EPL2 formats.

Label Size Options

Possible values for ePost Global shipping label sizes:

  • 4 x 6
  • 8.5 x 11

Hazardous Materials (HAZMAT)

The ePost Global policy on hazardous materials is not explicitly detailed. Shippers are advised to

contact ePost Global directly for specific guidelines and compliance requirements.


Pickups

ePost Global accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with ePost Global during the account registration process, they cannot be scheduled via the EasyPost API.


Tracking

EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.


Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.


Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or contact our Support team.