eHub Guide
eHub is a shipping aggregation platform that provides access to multiple carriers through eHub Orchestrate.
Through the EasyPost API, eHub supports U.S. domestic shipments and enables merchants to retrieve rates, generate labels, void shipments, and receive tracking updates.
For operational details, shipment nuances, and frequently asked questions, refer to the eHub Carrier Support and FAQs article.
Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.
Note: Negotiated rates are only available in Production mode.
- Contact eHub to create a shipper account.
- Inform eHub about using EasyPost’s API for label purchases.
- Acquire rates and align any additional shipping needs.
- Obtain the following test and production account credentials:
api_key
- Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.
Download an EasyPost Client Library or utilize the REST API with cURL.
Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.
eHub is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost.
- When creating a shipment, EasyPost requests eHub for shipment rates specific to the user’s eHub account.
- The rates provided are directly from eHub and tailored to the user's specific account details.
- In cases of discrepancies or incorrect rates, users are advised to contact their eHub account representative.
All eHub shipments purchased through EasyPost are billed by eHub in USD. Contact eHub for specific invoicing procedures.
Refer to the Help Center for more information about payment methods, wallet funding, or account billing.
eHub offers the following service levels:
Service | Transit Time | Max Dimensions (inches) | Max Weight (ounces) |
|---|---|---|---|
| ehub_amazon_ground | Amazon Ground through eHub | ||
| ehub_uniuni_standard | Uni Uni Standard through eHub |
There are no predefined packages for eHub.
Generating shipping labels with eHub follows the same process as generating labels for other carriers through the EasyPost API.
Review the Getting Started Guide for help generating a shipping label.
One-call buys enable streamlined label purchasing through the EasyPost API by consolidating multiple operations into a single API request. This feature is designed to simplify and accelerate the shipping process by combining the creation of a shipment, retrieval of rates, and purchasing the shipping label into one efficient step.
See Reducing API Response Times for more information.
Manifesting is not currently required and is therefore not supported by eHub.
Voiding eHub labels through EasyPost is supported.
EasyPost offers eHub labels in ZPL, PNG, and PDF formats.
Possible values for eHub shipping label sizes:
- 4 x 6
- 4 x 8
- 8.5 x 11
The eHub policy on hazardous materials is not explicitly detailed in this guide. Shippers are advised to contact eHub directly for hazmat inquiries.
Pickup scheduling is not managed through the EasyPost API for eHub.
Pickups are coordinated directly through eHub. Requirements such as a Bill of Lading (BOL), pickup schedule, and on-site contact coordination are handled directly through eHub.
EasyPost simplifies package tracking by offering two methods:
- Tracking with an existing number and carrier.
- Using a Tracker included with an EasyPost-purchased shipping label.
The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.
The Carrier Metadata endpoint can programmatically return information about service levels, predefined packages, supported features, and shipment options.
Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.
In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.
Please visit the Help Center for more information.
For questions about getting started with the EasyPost API please talk to a Shipping Expert or contact our Support team.