DoorDash Guide

DoorDash specializes in last-mile delivery services spanning nationwide. The company offers technology-driven solutions for same-day and standard shipping, ensuring efficient deliveries with real-time tracking.

This guide includes detailed information on utilizing DoorDash shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more.

Prerequisites

Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

DoorDash Shipper Account Registration

  1. Contact DoorDash to request a shipper account. A representative will be in touch for additional details regarding the account.
  2. Inform DoorDash about using EasyPost’s API for label purchases.
  3. Acquire rates and align any additional shipping needs.
  4. Obtain the following account credentials:
    1. DoorDash API Developer ID
    2. DoorDash API Key ID
    3. DoorDash API Signing Secret
    4. DoorDash Pickup External Business ID
  5. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.

DoorDash Account via API

The API structure specified by EasyPost can also be used to add the DoorDash carrier shipper account.

curl -XPOST -H 'Content-Type: application/json' -H 'X-EasyPost-User-Id: <user-id>' https://api.easypost.com/v2/carrier_accounts -d '{
  "billToEasyPost": false,
  "credentials": {
    "developer_id": "VALUE",
    "key_id": "VALUE",
    "signing_secret": "VALUE",
    "pickup_external_business_id": "VALUE"
  },
  "test_credentials": {},
  "type": "DoorDashAccount"
}'

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.

Rates

DoorDash is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost.

  • When creating a shipment, EasyPost requests DoorDash for shipment rates specific to the user’s DoorDash account.
  • The rates provided are directly from DoorDash and tailored to the user's specific account details.
  • In cases of discrepancies or incorrect rates, users are advised to contact their DoorDash account representative.
  • The representative can then update the rates to ensure user account accuracy.

Billing

All DoorDash shipments purchased through EasyPost are billed by DoorDash in USD. Contact DoorDash for specific invoicing procedures.

Refer to the Help Center for more information about payment methods, wallet funding, or account billing.

Service Levels

DoorDash offers the following service levels:

Service
Transit Time
Max Dimensions (inches)
Max Weight (ounces)
Standard

Coverage Area

DoorDash specializes in last-mile delivery services spanning nationwide. Their coverage area is constantly evolving and growing. Contact a DoorDash account representative for the most up-to-date coverage area.

Predefined Packages

There are no predefined packages for DoorDash.

Generating Shipping Labels

With EasyPost, generating shipping labels for DoorDash is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

One-Call Buys

One-call buys enable streamlined label purchasing through the EasyPost API by consolidating multiple operations into a single API request. This feature is designed to simplify and accelerate the shipping process by combining the creation of a shipment, retrieval of rates, and purchasing the shipping label into one efficient step.

See Reducing API Response Times for more information.

Manifests

Manifesting is not supported or required for DoorDash.

Supported Options

DoorDash supports several shipment options via the EasyPost API. For complete details, see: DoorDash Carrier Support and FAQs.

Voiding Labels

Voiding DoorDash labels through EasyPost is supported.

Label Formats

EasyPost offers DoorDash labels in PNG, PDF, and ZPL formats.

Label Size Options

Possible values for DoorDash shipping label sizes:

  • 4 x 6

Hazardous Materials (HAZMAT)

Hazardous materials shipping is approved on a one-off basis. Please contact a DoorDash account representative for more information.

Pickups

DoorDash accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with DoorDash during the account registration process, they cannot be scheduled via the EasyPost API.

Tracking

EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.

Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or contact our Support team.