Cirro E-Commerce Guide

Cirro E-Commerce is a best-in-class domestic and international ecommerce logistics provider and consolidator. With a dynamic IT suite, Cirro E-Commerce can offer EasyPost customers a full range of services, including fully integrated tracking, DDP international shipments, built-in zone skipping, and more.

This guide includes detailed information on utilizing Cirro E-Commerce shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, and tracking.


Prerequisites

Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Default Carrier Accounts, which can be enabled directly from the Dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier.

Cirro E-Commerce Shipper Account Registration

  1. Contact Cirro E-Commerce to request a shipper account. A representative will be in touch for additional details regarding the account.
  2. Inform Cirro E-Commerce about using EasyPost's API for label purchases.
  3. Acquire rates and align any additional shipping needs.
  4. Obtain Cirro E-Commerce account credentials:
    1. Cirro E-Commerce API Key
    2. Cirro E-Commerce User ID
  5. Input carrier-specific credentials on the Carrier Account Dashboard for comprehensive rate access and choose the most convenient injection hub for drop-offs.

Cirro E-Commerce Account via API

The API structure specified by EasyPost can also be used to add the Cirro E-Commerce carrier shipper account.

curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "type": "ParcllAccount",
  "description": "ParcllAccount",
  "carrier_account": {
    "credentials": {
      "api_key": "VALUE",
      "origin_hub": "VALUE",
      "user_id": "VALUE"
    },
    "test_credentials": {
      "api_key": "VALUE",
      "origin_hub": "VALUE",
      "user_id": "VALUE"
    }
  }
}'

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.


Rates

Cirro E-Commerce is recognized for offering competitive rates to low—and high-volume shippers thanks to its extensive logistics partnerships. Discounts may be available; talk to a shipping expert for eligibility.

Cirro E-Commerce is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost.

  • When creating a shipment, EasyPost requests Cirro E-Commerce for shipment rates specific to the user's Cirro E-Commerce account.
  • The rates provided are directly from Cirro E-Commerce and tailored to the user's specific account details.
  • In cases of discrepancies or incorrect rates, users are advised to contact their Cirro E-Commerce account representative.
  • The representative can then update the rates in Cirro E-Commerce's database to ensure user account accuracy.

Billing is directly handled by Cirro E-Commerce. EasyPost does not participate in the billing process for Cirro E-Commerce services. Contact a Cirro E-Commerce representative for details.


Service Levels

Cirro E-Commerce provides a variety of small parcel services tailored to both B2B and B2C requirements, featuring:

Service
Transit Time
Max Dimensions (inches)
Max Weight (ounces)
CADOECOEA (CA Domestic Economy East)
CADOECOWE (CA Domestic Economy West)
CAECOCE (US to CA Economy)
CAECONE (US to CA Economy)
CAECOWE (US to CA Economy)
ECOCE (Economy Central)
ECOEA (Economy East)
ECONE (Economy Northeast)
ECOSO (Economy South)
ECOWE (Economy West)
EUECOWE (US to Europe Economy)
EXPBNE (Expedited Northeast)
EXPWE (Expedited West)
REGCE (Regional Central)
REGEA (Regional East)
REGNE (Regional Northeast)
REGSO (Regional South)
REGWE (Regional West)

Coverage Area and Hubs

Cirro E-Commerce offers drop-off hubs in Los Angeles, Dallas, Miami, Chicago, New York, and Atlanta, with full shipping coverage in the US. Cirro E-Commerce also provides 1st-mile solutions on an account-by-account basis. Talk to a shipping expert to see if you qualify.

Map indicating Cirro E-Commerce coverage area

Predefined Packages

There are no predefined packages for Cirro E-Commerce.


Generating Shipping Labels

With EasyPost, the process for generating shipping labels for Cirro E-Commerce is the same as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

Manifests

Manifesting is not supported or required for Cirro E-Commerce.

Returns

Cirro E-Commerce does not provide a separate service for returns. Any shipments will be subject to regular pricing.

Supported Options

Label Formats

Native Cirro E-Commerce labels are available in PNG, ZPL, and PDF formats.

Voiding Labels

Voiding Cirro E-Commerce labels through EasyPost is not supported.


Hazardous Materials (HAZMAT)

The handling of hazardous materials or dangerous goods by Cirro E-Commerce is subject to specific regulations and requirements. For guidance, please refer to Cirro E-Commerce’s policies or customer support.


Pickups

Cirro E-Commerce accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Cirro E-Commerce during the account registration process, they cannot be scheduled via the EasyPost API.


Tracking

EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.


Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about Cirro E-Commerce service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate with Cirro E-Commerce and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.


Talk to a Shipping Expert

For questions about getting started with Cirro E-Commerce through the EasyPost API please talk to a Shipping Expert or contact our Support team.