Roadie Guide

Roadie is a delivery platform that facilitates same-day, urgent, and scheduled deliveries within the United States. It supports the transportation of groceries, perishable goods, and other shipments on behalf of independent retailers. Roadie enables the fast and reliable delivery of large items through the nation’s largest local same-day network, helping businesses provide high-performance delivery experiences.

This guide provides detailed information on utilizing Roadie shipping with the EasyPost API, covering account setup, rates, label creation, manifests, tracking, and more.


Prerequisites

Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

Roadie Shipper Account Registration

  1. Contact Roadie to request a shipper account. A representative will be in touch for additional details regarding the account.
  2. Inform Roadie about using EasyPost’s API for label purchases.
  3. Acquire rates and align any additional shipping needs.
  4. Obtain the following account credentials:
    1. Roadie access token
  5. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.


Rates

Roadie is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of five minutes.

  • When creating a shipment, EasyPost requests Roadie for shipment rates specific to the user’s Roadie account.
  • The rates provided are directly from Roadie and tailored to the user's specific account details.
  • In cases of discrepancies or incorrect rates, users are advised to contact their Roadie account representative.

Service Levels

Roadie offers the following service levels:

Service
Transit Time
Max Dimensions (inches)
Max Weight (ounces)
sameDay

Coverage Area

Roadie operates in all 50 U.S. states and reaches approximately 97% of U.S. households.


Predefined Packages

There are no predefined packages for Roadie.


Generating Shipping Labels

With EasyPost, generating shipping labels for Roadie is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

Manifests

Manifesting is not supported or required for Roadie.

Supported Options

Roadie supports several shipment options via the EasyPost API, such as delivery confirmation levels, recipient SMS notifications, and container requirements.

For complete details see: Roadie Carrier Support and FAQs.

Voiding Labels

Voiding Roadie labels through EasyPost is supported.

Label Formats

EasyPost offers Roadie labels in PNG, PDF, and ZPL formats.


Hazardous Materials (HAZMAT)

This guide does not specify handling hazardous materials with Roadie. Shippers are advised to contact Roadie directly for hazmat inquiries.


Pickups

Roadie accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Roadie during the account registration process, they cannot be scheduled via the EasyPost API.


Tracking

EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.


Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.


Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or contact our Support team.