SmartKargo Guide

SmartKargo offers an innovative domestic shipping solution, delivering rapid service at ground rates. With a simplified flat-rate pricing model, shippers are not burdened by concerns over zones or accessorial fees. This service ensures fast, environmentally-friendly, and cost-effective delivery with 93% contiguous coverage throughout the United States.

This guide includes detailed information on utilizing SmartKargo shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more.


Prerequisites

Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Default Carrier Accounts, which can be enabled directly from the Dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier.

SmartKargo Shipper Account Registration

  1. Contact SmartKargo to request a shipper account. A representative will be in touch for additional details regarding the account.
  2. Inform SmartKargo about using EasyPost’s API for label purchases.
  3. Acquire rates and align any additional shipping needs.
  4. Obtain the following account credentials:
    1. SmartKargo Account Number
  5. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.

SmartKargo Account via API

The API structure specified by EasyPost can also be used to add the SmartKargo carrier shipper account.

curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "type": "SmartKargoAccount",
  "description": "SmartKargoAccount",
  "carrier_account": {
    "credentials": {
      "account_number": "VALUE"
    },
    "test_credentials": {
      "account_number": "VALUE"
    }
  }
}'

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.


Rates

SmartKargo is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of five minutes.

  • When creating a shipment, EasyPost requests SmartKargo for shipment rates specific to the user's SmartKargo account.
  • The rates provided are directly from SmartKargo and tailored to the user's specific account details.
  • In cases of discrepancies or incorrect rates, users are advised to contact their SmartKargo account representative.
  • The representative can then update the rates in the SmartKargo database to ensure user account accuracy.

Billing is directly handled by SmartKargo after parcel delivery. EasyPost does not participate in the billing process for SmartKargo services. Contact a SmartKargo representative for details.


Service Levels

SmartKargo delivers six days per week (Monday - Saturday). The service levels through EasyPost include:

Service
Transit Time
Max Dimensions (inches)
Max Weight (ounces)
EPRExpedited Product, 2 business days
EXPeCommerce Express
ESTeCommerce Standard
EPSeCommerce Postal Standard

Coverage Area

SmartKargo supports two-day delivery within the United States except to Alaska, Hawaii, Maine, and North Dakota.

Parcel Limitations

  • Weight limitation of 50 lbs or less
  • Length, Width, and Height must be no larger than 48 inches

Predefined Packages

There are no predefined packages for SmartKargo.


Generating Shipping Labels

With EasyPost, generating shipping labels for SmartKargo is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

Required Options

SmartKargo requires a PackageDescription which is mapped in EasyPost to shipment.options.content_description.

Manifests

Manifesting is not supported or required for SmartKargo.

Returns

SmartKargo does not provide a separate service for return shipment labels. All shipments are subject to regular pricing.

Supported Options

Voiding Labels

Voiding SmartKargo labels through EasyPost is supported.

Label Formats

EasyPost offers native SmartKargo labels in PNG, ZPL, and PDF formats.


Hazardous Materials (HAZMAT)

This guide does not specify handling hazardous materials with SmartKargo. Shippers are advised to contact SmartKargo directly for specific hazmat inquiries.


Pickups

SmartKargo accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with SmartKargo during the account registration process, they cannot be scheduled via the EasyPost API.


Tracking

EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.


Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.


Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or contact our Support team.