Hailify Guide

Hailify leverages on-demand driver fleets, utilizing their downtime to offer last-mile delivery gigs. This innovative approach helps to keep drivers earning and provides retailers and brands with cost-effective, sustainable, and reliable shipping options, including a next-day delivery service for as low as $4 per drop.

This guide includes detailed information on utilizing Hailify shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more.


Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Default Carrier Accounts, which can be enabled directly from the Dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier.

Hailify Shipper Account Registration

  1. Contact Hailify to request a shipper account. A representative will be in touch for additional details regarding the account.
  2. Inform Hailify about using EasyPost's API for label purchases.
  3. Acquire rates and align any additional shipping needs.
  4. Obtain Hailify account credentials:
    1. Production Hailify Partner ID
    2. Test Hailify Partner ID
  5. Input carrier-specific credentials on the Carrier Account Dashboard for comprehensive rate access.

Hailify Account via API

The API structure specified by EasyPost can also be used to add the Hailify carrier shipper account.

curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -H 'Content-Type: application/json' \
  -d '{
  "type": "HailifyAccount",
  "description": "HailifyAccount",
  "carrier_account": {
    "credentials": {
      "partner_id": "VALUE"
    "test_credentials": {
      "partner_id": "VALUE"

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.


Hailify is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of 5 minutes.

  • When creating a shipment, EasyPost requests Hailify for shipment rates specific to the user's Hailify account.
  • The rates provided are directly from Hailify and tailored to the user's specific account details.
  • In cases of discrepancies or incorrect rates, users are advised to contact their Hailify account representative.
  • The representative can then update the rates in Hailify's database to ensure user account accuracy.

Billing is directly handled by Hailify. EasyPost does not participate in the billing process for Hailify services. Contact a Hailify representative for details.

Service Levels

Hailify delivers 7 days per week, excluding holidays, and offers the following service:

Transit Time
Max Dimensions (inches)
Max Weight (ounces)

Coverage Area and Hubs

Hailify supports next-day delivery for shipments within the following core markets: Los Angeles, Dallas, Chicago, New York, New Jersey, and Philadelphia. The service operates out of 5 shipping hubs across the nation.

Map indicating Hailify coverage area

Predefined Packages

There are no predefined packages for Hailify.

Generating Shipping Labels

With EasyPost, the process for generating shipping labels for Hailify is the same as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.


Manifesting is not supported or required for Hailify.


Returns are not supported.

Supported Options

Voiding Labels

Voiding Hailify labels through EasyPost is supported.

Label Formats

EasyPost offers native Hailify labels PDF and ZPL formats. If a PNG label is needed, EasyPost requests a PDF label from Hailify then converts it to a PNG label.

Hazardous Materials (HAZMAT)

Hailify’s policy on hazardous materials is not explicitly detailed. Shippers are advised to contact Hailify directly for specific guidelines and compliance requirements.


Hailify accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Hailify during the account registration process, they cannot be scheduled via the EasyPost API.


EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.

Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about Hailify service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate with Hailify and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

Talk to a Shipping Expert

For questions about getting started with Hailify through the EasyPost API please talk to a Shipping Expert or contact our Support team.