Sendle Guide

Sendle, an Australia-based carrier, offers domestic and international shipping services. With Sendle, you can ship your packages domestically within Australia and the United States, in addition to outbound international shipments from Australia. EasyPost supports rating, label generation, and tracking with Sendle.

This guide includes detailed information on utilizing Sendle shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more.

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication for more information.

Please review the Getting Started Guide for more information.

Upon sign-up with EasyPost, users gain immediate access to Default Carrier Accounts, which can be enabled directly from the dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier.

1. Sign up for a Sendle account to obtain rates and account credentials.
2. Obtain the following account credentials from Sendle:
   1. Sendle API Key
   2. Sendle ID
3. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.

The API structure specified by EasyPost can also be used to add the Sendle carrier shipper account.

curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "type": "SendleAccount",
  "description": "SendleAccount",
  "carrier_account": {
    "credentials": {
      "api_key": "VALUE",
      "user_id": "VALUE"
    },
    "test_credentials": {
      "api_key": "VALUE",
      "user_id": "VALUE"
    }
  }
}'

Download an EasyPost Client Library or utilize the REST API with cURL.

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.

Sendle is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost.

• When creating a shipment, EasyPost requests Sendle for shipment rates specific to the user's Sendle account.
• The rates provided are directly from Sendle and tailored to the user's specific account details.
• In cases of discrepancies or incorrect rates, users are advised to contact their Sendle account representative.
• The representative can then update the rates in Sendle's database to ensure user account accuracy.

Sendle handles billing directly. EasyPost does not participate in the billing process for Sendle services. Contact a Sendle representative for details.

Sendle service levels through EasyPost include:

Sendle has full coverage across the US and Australia for domestic shipments. The Express service level and international shipping are only offered for Australian shipments. Pickups and dropoffs are supported within the US and Australia.

There are no predefined packages for Sendle.

With EasyPost, the process for generating shipping labels for Sendle is the same as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

Manifesting is not supported or required for Sendle.

Sendle does not offer a service for returns, but shipments can be designated as returns within EasyPost. The return policy is defined by the initial shipper.

Please contact Sendle to submit a refund request.

Voiding Sendle labels through EasyPost is supported.

EasyPost offers native Sendle labels in PDF format only.

Sendle outlines specific categories for prohibited goods, dangerous goods, and items subject to owner’s risk or potential refusal for both domestic and international parcels on their "What can't I Sendle?" page. For guidelines and a list of restricted items, refer directly to Sendle’s official documentation.

Pickups can be scheduled via the EasyPost Pickups API and are free for Sendle Pro customers; all other customers may be charged for pickups.

• Drop-offs are available at over 900 locations in Australia.
• US customers can drop off parcels at any USPS post office or USPS collection box.

EasyPost simplifies package tracking by offering two methods:

• Tracking with an existing number and carrier.
• Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.

The Carrier Metadata endpoint can programmatically return information about Sendle service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate with Sendle and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

For questions about getting started with Sendle through the EasyPost API please talk to a Shipping Expert or contact our Support team.