Sendle Guide

Sendle, an Australia-based carrier, offers domestic and international shipping services. With Sendle, you can ship your packages domestically within Australia and the United States, in addition to outbound international shipments from Australia. EasyPost supports rating, label generation, and tracking with Sendle.

This guide includes detailed information on utilizing Sendle shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more.


Prerequisites

Account Registration

Sign up for an EasyPost account to obtain a Test and Production API key. See Authentication and Key Management for more information.

Note: Negotiated rates are only available in Production mode.

Please review the Getting Started Guide for more information.

Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Default Carrier Accounts, which can be enabled directly from the Dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier.

Sendle Shipper Account Registration

  1. Sign up for a Sendle account to obtain rates and account credentials.
  2. Obtain the following account credentials from Sendle:
    1. Sendle API Key
    2. Sendle ID
  3. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access.

Sendle Account via API

The API structure specified by EasyPost can also be used to add the Sendle carrier shipper account.

curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "type": "SendleAccount",
  "description": "SendleAccount",
  "carrier_account": {
    "credentials": {
      "api_key": "VALUE",
      "user_id": "VALUE"
    },
    "test_credentials": {
      "api_key": "VALUE",
      "user_id": "VALUE"
    }
  }
}'

Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.


Rates

Sendle is a Live Rating integration, enabling real-time rate retrieval for shipments created via EasyPost.

  • When creating a shipment, EasyPost requests Sendle for shipment rates specific to the user's Sendle account.
  • The rates provided are directly from Sendle and tailored to the user's specific account details.
  • In cases of discrepancies or incorrect rates, users are advised to contact their Sendle account representative.
  • The representative can then update the rates in Sendle's database to ensure user account accuracy.

Sendle handles billing directly. EasyPost does not participate in the billing process for Sendle services. Contact a Sendle representative for details.


Service Levels

Sendle service levels through EasyPost include:

Service
Transit Time
Max Dimensions (inches)
Max Weight (ounces)
Standard
Express
Saver
Two-Day
Three-Day

Coverage Area

Sendle has full coverage across the US and Australia for domestic shipments. The Express service level and international shipping are only offered for Australian shipments. Pickups and dropoffs are supported within the US and Australia.


Predefined Packages

There are no predefined packages for Sendle.


Generating Shipping Labels

With EasyPost, the process for generating shipping labels for Sendle is the same as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

Manifests

Manifesting is not supported or required for Sendle.

Returns

Sendle does not offer a service for returns, but shipments can be designated as returns within EasyPost. The return policy is defined by the initial shipper.

Refunds

Please contact Sendle to submit a refund request.

Supported Options

Voiding Labels

Voiding Sendle labels through EasyPost is supported.

Label Formats

EasyPost offers native Sendle labels in PDF format only.


Hazardous Materials (HAZMAT)

Sendle outlines specific categories for prohibited goods, dangerous goods, and items subject to owner’s risk or potential refusal for both domestic and international parcels on their "What can't I Sendle?" page. For guidelines and a list of restricted items, refer directly to Sendle’s official documentation.


Pickups

Pickups can be scheduled via the EasyPost Pickups API and are free for Sendle Pro customers; all other customers may be charged for pickups.

Drop-offs

  • Drop-offs are available at over 900 locations in Australia.
  • US customers can drop off parcels at any USPS post office or USPS collection box.

Tracking

EasyPost simplifies package tracking by offering two methods:

  • Tracking with an existing number and carrier.
  • Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide.


Additional Resources

Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about Sendle service levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate with Sendle and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services.

Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.


Talk to a Shipping Expert

For questions about getting started with Sendle through the EasyPost API please talk to a Shipping Expert or contact our Support team.