How Forge Works

Forge provides a white-label solution that enables businesses, including marketplaces and software platforms, to integrate end-to-end shipping functionality. Forge facilitates seamless integrations between customers, carriers, service providers, and EasyPost.

• Onboarding: Enroll customers in Centralized shipping accounts managed by the platform or Decentralized shipping accounts where customers manage their own carriers and billing through EasyPost APIs.
• Account Management: Enable users with account management capabilities using custom interfaces built with EasyPost APIs.
• Shipping Labels: Integrate multi-carrier shipping label generation directly into a platform or marketplace.
• Parcel Insurance: Offer white-labeled insurance protection to generate additional revenue.
• Uptime: Ensure 99.99% reliability with industry-leading infrastructure.
• Platform Tools: Access analytics, sub account management, and reporting tools to optimize shipping operations.

A Forge integration consists of five main components:

1. Platform Application: A web or mobile application that interacts with Forge.
2. Forge Account: The platform’s Forge account for managing sub accounts, carriers, and billing.
3. Customer Accounts: Sub accounts that represent businesses or end users accessing shipping services.
4. Carriers: Shipping providers available within Forge, including:
   1. EasyPost-powered Carriers: Carriers integrated through EasyPost’s network.
   2. Connect Your Own Carriers: Custom carriers added by the platform.
5. Billing & Payments: The financial infrastructure managing postage costs, fees, and transactions within Forge.

Forge provides two options for managing customer accounts:

• API Management: Create and monitor sub accounts via API, then use their API keys to make requests on their behalf.
• Forge Dashboard: Manage sub accounts through the Forge Dashboard and enable shipping services as needed.

Platforms can choose how shipping labels are purchased:

• Centralized: Labels are purchased through the platform’s carrier accounts and billing.
• Decentralized: Customers connect their own carriers and handle billing directly with EasyPost.

Forge is designed to support a variety of B2B industries, including:

• SaaS Platforms: Web and mobile application providers embedding shipping capabilities within their products.
• Marketplaces: Platforms enabling sellers to access low-cost, pre- and post-shipment functionality.
• 3PLs and Logistics Service Providers: Businesses optimizing shipping operations using EasyPost’s reliable shipping API.
• Carriers: Service providers expanding their offerings and unlocking new value with Forge.

To build a Forge integration tailored to specific business needs:

• Review implementation options to determine the best integration model.
• Complete the Forge platform onboarding process with the EasyPost Sales Team.
• Follow the onboarding quickstart guide tailored for the selected implementation:
  • Decentralized Quick Start Guide
  • Centralized Quick Start Guide

Please visit the Help Center for more information.