# Veho Guide Veho revolutionizes package delivery for the modern economy. Combined with EasyPost, they provide ecommerce shippers with seamless access to a best-in-class delivery experience. This guide includes detailed information on utilizing Veho shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more. --- ## Prerequisites ### Account Registration Sign up for an EasyPost account to obtain a **Test** and **Production** API key. See Authentication and Key Management for more information. > Note: Negotiated rates are only available in Production mode. Please review the Getting Started Guide for more information. ### Carrier Setup Upon sign-up with EasyPost, users gain immediate access to Wallet Carrier Accounts, which can be enabled directly from the Dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier. #### Veho Shipper Account Registration 1. Contact Veho to request a shipper account. A representative will be in touch for additional details regarding the account. 2. Inform Veho about using EasyPost's API for label purchases. 3. Acquire rates and align any additional shipping needs. 4. Obtain Veho's account credentials: 1. Veho API Key 5. Input carrier-specific credentials within the EasyPost Carrier Account Dashboard for comprehensive rate access. #### Veho Account via API The API structure specified by EasyPost can also be used to add the Veho carrier shipper account. ```shell curl -X POST https://api.easypost.com/v2/carrier_accounts \ -u "$EASYPOST_API_KEY": \ -H 'Content-Type: application/json' \ -d '{ "carrier_account": { "type": "VehoAccount", "description": "VehoAccount", "credentials": { "api_key": "VALUE" }, "test_credentials": { "api_key": "VALUE" } } }' ``` ### Software Requirements Download an EasyPost Client Library or utilize the REST API with cURL. ### Documentation Review Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses. Related: - [Getting Started Guide](https://docs.easypost.com/guides/getting-started) - [Manage Carrier Accounts](https://app.easypost.com/account/settings?tab=carriers) --- ## Rates Veho is a **Live Rating** integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of five minutes. - When creating a shipment, EasyPost requests Veho for shipment rates specific to the user's Veho account. - The rates provided are directly from Veho and tailored to the user's specific account details. - In cases of discrepancies or incorrect rates, users are advised to contact their Veho account representative. - The representative can then update the rates in Veho's database to ensure user account accuracy. **IMPORTANT:** Veho’s rate areas will receive an update **effective April 1, 2025**. Users should verify their rates after this date and contact Veho with any questions. --- ## Service Levels Veho delivers seven days per week. Service levels are generated from live carrier metadata and are not included in this file. Retrieve them from the Carrier Metadata endpoint: https://docs.easypost.com/docs/carrier-metadata. Use `carrier=veho`. Related: - [Veho Service Levels](https://docs.easypost.com/docs/shipments/rates?carrier=Veho#service-levels) --- ## Predefined Packages There are no predefined packages for Veho. --- ## Generating Shipping Labels With EasyPost, the process for generating shipping labels for Veho is the same as generating them for any other carrier. Review the Getting Started Guide for help generating a shipping label. ### Shipment Options EasyPost supports the following Veho-specific shipment options: - `delivery_max_datetime`: Indicates the `slaDeliveryDate`. Primarily used by grocery delivery companies; most customers do not require this option. - `label_date`: Specifies the date when the package will be tendered to Veho. Use this option to notify Veho of package availability for pickup. ### Supported Options #### Voiding Labels Voiding Veho labels through EasyPost is supported. #### Refunds The **Refund** button in the EasyPost dashboard, or the **/refund** endpoint accessible through the API, allows for the voiding of unused Veho labels. See Refund a Shipment for more information. ### Label Formats EasyPost offers native Veho labels in PNG, PDF, and ZPL formats. Related: - [Shipment Documentation](https://docs.easypost.com/docs/shipments) - [Shipment Refunds Documentation](https://docs.easypost.com/docs/shipments/shipping-refund#refund-a-shipment) --- ## Manifests Manifesting requirements may vary by agreement type: - **Retailers:** Manifesting is contractually required. - **Perishable, Meal Kit, and other Partners:** Manifesting is not required if exact delivery dates are provided to Veho. Contact Veho directly for questions regarding specific manifesting requirements. Related: - [ScanForms](https://docs.easypost.com/docs/scan-form) - [Manifest Guide](https://docs.easypost.com/guides/manifest-guide) --- ## Hazardous Materials (HAZMAT) Veho's policy on hazardous materials is not explicitly detailed. Shippers are advised to contact Veho directly for specific guidelines and compliance requirements. --- ## Pickups Veho accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Veho during the account registration process, they **cannot be scheduled via the EasyPost API**. --- ## Tracking EasyPost simplifies package tracking by offering two methods: - Tracking with an existing number and carrier. - Using a Tracker included with an EasyPost-purchased shipping label. The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide. Related: - [Trackers Documentation](https://docs.easypost.com/docs/trackers) - [Trackers Guide](https://docs.easypost.com/guides/tracking-guide) --- ## Additional Resources ### Carrier Metadata The Carrier Metadata endpoint can programmatically return information about Veho service levels, predefined packages, supported features, and shipment options. Use this information to quickly integrate with Veho and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services. ### Support and Troubleshooting In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform. Please visit the Help Center for more information. Related: - [Carrier Metadata](https://docs.easypost.com/docs/carrier-metadata) - [Help Center](https://support.easypost.com/hc/en-us) --- ## Talk to a Shipping Expert For questions about getting started with Veho through the EasyPost API please talk to a Shipping Expert or Contact Support. Related: - [Talk to a Shipping Expert](https://www.easypost.com/talk-to-easypost) - [Contact Support](https://support.easypost.com/hc/requests/new)