# TForce Logistics Guide

TForce Logistics offers tailored last-mile delivery solutions to cater to the growing demands of ecommerce, financial, and B2B sectors.
With competitive pricing and an expansive network of over 75 shipping centers across the US and Canada, TForce Logistics stands out for
its customized service offerings and exceptional reliability.

This guide includes detailed information on utilizing TForce Logistics shipping with the EasyPost API, focusing on account setup, rates,
label creation, manifests, tracking, and more.

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## Prerequisites

### Account Registration

Sign up for an EasyPost account to obtain a **Test** and **Production** API
key. See Authentication and Key Management for more information.

> Note: Negotiated rates are only available in Production mode.

### Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Wallet Carrier Accounts,
which can be enabled directly from the Dashboard. For additional carriers,
EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register
directly with the respective carrier.

#### TForce Logistics Shipper Account Registration

1. Contact TForce Logistics to request a shipper account. A representative will be in touch for additional details regarding the account.
2. Inform TForce Logistics about using EasyPost’s API for label purchases.
3. Obtain the following test and production account credentials::
   1. TForce Username
   2. TForce Password
   3. TForce Account Number
4. Input carrier-specific credentials within the
   EasyPost Carrier Account Dashboard for comprehensive rate access.
5. Acquire rates in **.csv** format from TForce Logistics. Formatting requirements include:

   1. The file must be in lbs. not ounces.
   2. File must be formatted according to this example:

[Content omitted: table content. Review the rendered documentation for complete tabular data.]

### Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

### Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.

Related:

- [Getting Started Guide](https://docs.easypost.com/guides/getting-started)
- [Manage Carrier Accounts](https://app.easypost.com/account/settings?tab=carriers)

---

## Rates

When integrating a TForce Logistics account with EasyPost, users should know how rates are managed and displayed. Here’s a breakdown of key points:

#### Default Rate Display

- EasyPost initially returns a one-cent rate for shipments once the TForce Logistics account is set up.
- TForce Logistics will charge the appropriate amount for postage via their billing system.

#### Rate Card

- TForce Logistics representatives provide rate cards detailing expected costs based on shipment parameters (package size, weight, location, etc.).
- Acquiring this custom rate card from TForce Logistics is crucial, as EasyPost is not automatically privy to these rates.

#### Rate Card Integration

Once the rate card is received from TForce Logistics, users should contact EasyPost Support for
assistance installing this rate card into their account.

Billing is directly handled by TForce Logistics after parcel delivery. EasyPost does not participate in the billing process for TForce Logistics services.
Contact a TForce Logistics representative for details.

---

## Service Levels

The TForce Logistics service levels through EasyPost include:

Service levels are generated from live carrier metadata and are not included in this file. Retrieve them from the Carrier Metadata endpoint: https://docs.easypost.com/docs/carrier-metadata. Use `carrier=tforce`.

Related:

- [TForce Logistics Service Levels](https://docs.easypost.com/docs/shipments/rates?carrier=tforce#service-levels)

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## Predefined Packages

There are no predefined packages for TForce Logistics.

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## Generating Shipping Labels

With EasyPost, generating shipping labels for TForce Logistics is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

#### Manifests

Manifesting is **not** supported or required for TForce Logistics.

#### Voiding Labels

Voiding TForce Logistics labels through EasyPost is **not** supported.

#### Label Formats

EasyPost offers native TForce Logistics labels in PNG and ZPL formats.

Related:

- [Shipment Documentation](https://docs.easypost.com/docs/shipments)
- [Reducing API Response Times](https://support.easypost.com/hc/en-us/articles/360048825772-Reducing-API-Response-Times)

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## Hazardous Materials (HAZMAT)

The TForce Logistics policy on hazardous materials is not explicitly detailed in this guide. Shippers are advised to
contact TForce Logistics directly for specific hazmat inquiries.

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## Pickups

TForce Logistics accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with TForce Logistics during
the account registration process, **they cannot be scheduled via the EasyPost API**.

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## Tracking

EasyPost simplifies package tracking by offering two methods:

- Tracking with an existing number and carrier.
- Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on
tracking methods, visit the Tracking Guide.

Related:

- [Trackers Documentation](https://docs.easypost.com/docs/trackers)
- [Trackers Guide](https://docs.easypost.com/guides/tracking-guide)

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## Additional Resources

### Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service
levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally,
the Carrier Metadata endpoint is available to retrieve comprehensive information about
all carriers on the EasyPost platform, enhancing decision-making for carrier services.

### Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

Related:

- [Carrier Metadata](https://docs.easypost.com/docs/carrier-metadata)
- [Help Center](https://support.easypost.com/hc/en-us)

---

## Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or Contact Support.

Related:

- [Talk to a Shipping Expert](https://www.easypost.com/talk-to-easypost)
- [Contact Support](https://support.easypost.com/hc/requests/new)