# Roadie Guide

Roadie is a delivery platform that facilitates same-day, urgent, and scheduled deliveries within the United States. It supports the transportation of
groceries, perishable goods, and other shipments on behalf of independent retailers. Roadie enables the fast and reliable delivery of large items
through the nation’s largest local same-day network, helping businesses provide high-performance delivery experiences.

This guide provides detailed information on utilizing Roadie shipping with the EasyPost API, covering account setup, rates,
label creation, manifests, tracking, and more.

---

## Prerequisites

### Account Registration

Sign up for an EasyPost account to obtain a **Test** and **Production** API
key. See Authentication and Key Management for more information.

> Note: Negotiated rates are only available in Production mode.

#### Roadie Shipper Account Registration

1. Contact Roadie to request a shipper account. A representative will be in touch
   for additional details regarding the account.
2. Inform Roadie about using EasyPost’s API for label purchases.
3. Acquire rates and align any additional shipping needs.
4. Obtain the following account credentials:
   1. Roadie access token
5. Input carrier-specific credentials within the
   EasyPost Carrier Account Dashboard for comprehensive rate access.

#### Roadie Account via API

The API structure specified by EasyPost can also be used to add the Roadie carrier shipper account.

```shell
curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "carrier_account": {
    "type": "RoadieAccount",
    "description": "RoadieAccount",
    "credentials": {
      "access_token": "VALUE",
      "service_level": "VALUE"
    },
    "test_credentials": {
      "access_token": "VALUE",
      "service_level": "VALUE"
    }
  }
}'
```

### Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

### Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.

Related:

- [Getting Started Guide](https://docs.easypost.com/guides/getting-started)
- [Manage Carrier Accounts](https://app.easypost.com/account/settings?tab=carriers)

---

## Rates

Roadie is a **Live Rating** integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of five minutes.

- When creating a shipment, EasyPost requests Roadie for shipment rates specific to the user’s Roadie account.
- The rates provided are directly from Roadie and tailored to the user's specific account details.
- In cases of discrepancies or incorrect rates, users are advised to contact their Roadie account representative.

---

## Service Levels

Roadie offers the following service levels:

Service levels are generated from live carrier metadata and are not included in this file. Retrieve them from the Carrier Metadata endpoint: https://docs.easypost.com/docs/carrier-metadata. Use `carrier=roadie`.

---

## Hazardous Materials (HAZMAT)

This guide does not specify handling hazardous materials with Roadie. Shippers are advised to contact Roadie directly for hazmat inquiries.

---

## Pickups

Roadie accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Roadie during the account
registration process, they **cannot be scheduled via the EasyPost API**.

---

## Tracking

EasyPost simplifies package tracking by offering two methods:

- Tracking with an existing number and carrier.
- Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on
tracking methods, visit the Tracking Guide.

Related:

- [Trackers Documentation](https://docs.easypost.com/docs/trackers)
- [Trackers Guide](https://docs.easypost.com/guides/tracking-guide)

---

## Additional Resources

### Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service
levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally,
the Carrier Metadata endpoint is available to retrieve comprehensive information about
all carriers on the EasyPost platform, enhancing decision-making for carrier services.

### Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

Related:

- [Carrier Metadata](https://docs.easypost.com/docs/carrier-metadata)
- [Help Center](https://support.easypost.com/hc/en-us)

---

## Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or Contact Support.

Related:

- [Talk to a Shipping Expert](https://www.easypost.com/talk-to-easypost)
- [Contact Support](https://support.easypost.com/hc/requests/new)