# Henry Industries Guide

Henry Industries is a full-service nationwide solutions provider for distribution centers, warehouses, and logistic needs. They have combined the
latest distribution, warehouse, and logistic technology with professionals who understand the importance of accuracy and timeliness.

This guide includes detailed information on utilizing Henry Industries with the EasyPost API, focusing on account setup, rates, label creation,
manifests, tracking, and more.

---

## Prerequisites

### Account Registration

Sign up for an EasyPost account to obtain a **Test** and **Production** API
key. See Authentication and Key Management for more information.

> Note: Negotiated rates are only available in Production mode.

### Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Wallet Carrier Accounts,
which can be enabled directly from the Dashboard. For additional carriers,
EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register
directly with the respective carrier.

#### Henry Industries Shipper Account Registration

1. Contact Henry Industries to request a shipper account. A representative will be in touch for additional details regarding the account.
2. Inform Henry Industries about using EasyPost’s API for label purchases.
3. Acquire rates and align any additional shipping needs.
4. Obtain the following test and production account credentials::
   1. Henry username
   2. Henry password
5. Input carrier-specific credentials within the
   EasyPost Carrier Account Dashboard for comprehensive rate access.

#### Henry Industries Account via API

The API structure specified by EasyPost can also be used to add the Henry Industries carrier shipper account.

```shell
curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "carrier_account": {
    "type": "HenryAccount",
    "description": "HenryAccount",
    "credentials": {
      "password": "VALUE",
      "username": "VALUE"
    },
    "test_credentials": {
      "password": "VALUE",
      "username": "VALUE"
    }
  }
}'
```

### Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

### Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.

Related:

- [Getting Started Guide](https://docs.easypost.com/guides/getting-started)
- [Manage Carrier Accounts](https://app.easypost.com/account/settings?tab=carriers)

---

## Rates

Henry Industries is a **Live Rating** integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of five minutes.

- When creating a shipment, EasyPost requests Henry Industries for shipment rates specific to the user's Henry Industries account.
- The rates provided are directly from Henry Industries and tailored to the user's specific account details.
- In cases of discrepancies or incorrect rates, users are advised to contact their Henry Industries account representative.
- The representative can then update the rates to ensure user account accuracy.

Henry Industries directly handles billing after parcel delivery. EasyPost does not participate in the billing process for Henry Industries services. Contact a

Henry Industries account representative for details.

---

## Service Levels

Henry Industries offers the following services:

Service levels are generated from live carrier metadata and are not included in this file. Retrieve them from the Carrier Metadata endpoint: https://docs.easypost.com/docs/carrier-metadata. Use `carrier=henry`.

Related:

- [Henry Industries Service Levels](https://docs.easypost.com/docs/shipments/rates?carrier=henry#service-levels)

---

## Predefined Packages

There are no predefined packages for Henry Industries.

---

## Generating Shipping Labels

With EasyPost, generating shipping labels for Henry Industries is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

### 1-Call Buys

1-call buys enable streamlined label purchasing through the EasyPost API by consolidating multiple operations into a single
API request. This feature is designed to simplify and accelerate the shipping process by combining the creation of a shipment,
retrieval of rates, and purchasing the shipping label into one efficient step.

See Reducing API Response Times for more information.

### Manifests

Manifesting is **not** supported or required for Henry Industries.

### Returns

Henry Industries does **not** provide a separate service for returns. Any shipments will be subject to regular pricing.

### Supported Options

#### Voiding Labels

Voiding Henry Industries labels through EasyPost is supported.

> Note: The **shipment.tracking_code** is required as it identifies the order within the carrier's system.

#### Refunds

The **Refund** button in the EasyPost dashboard, or the **/refund** endpoint accessible through the API, allows for voiding unused Henry
Industries labels. See Refund a Shipment for more information.

#### Label Formats

EasyPost offers native Henry Industries labels in PNG, ZPL, and PDF formats.

Related:

- [Shipment Documentation](https://docs.easypost.com/docs/shipments)
- [Reducing API Response Times](https://support.easypost.com/hc/en-us/articles/360048825772-Reducing-API-Response-Times)

---

## Hazardous Materials (HAZMAT)

The Henry Industries policy on hazardous materials is not explicitly detailed in this guide. Shippers are advised to
contact Henry Industries directly for specific hazmat inquiries.

---

## Pickups

Henry Industries accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Henry Industries during
the account registration process, they **cannot be scheduled via the EasyPost API**.

---

## Tracking

EasyPost simplifies package tracking by offering two methods:

- Tracking with an existing number and carrier.
- Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on
tracking methods, visit the Tracking Guide.

Related:

- [Trackers Documentation](https://docs.easypost.com/docs/trackers)
- [Trackers Guide](https://docs.easypost.com/guides/tracking-guide)

---

## Additional Resources

### Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service
levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally,
the Carrier Metadata endpoint is available to retrieve comprehensive information about
all carriers on the EasyPost platform, enhancing decision-making for carrier services.

### Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

Related:

- [Carrier Metadata](https://docs.easypost.com/docs/carrier-metadata)
- [Help Center](https://support.easypost.com/hc/en-us)

---

## Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or Contact Support.

Related:

- [Talk to a Shipping Expert](https://www.easypost.com/talk-to-easypost)
- [Contact Support](https://support.easypost.com/hc/requests/new)