# Hailify Guide Hailify leverages on-demand driver fleets, utilizing their downtime to offer last-mile delivery gigs. This innovative approach helps to keep drivers earning and provides retailers and brands with cost-effective, sustainable, and reliable shipping options, including a next-day delivery service for as low as $4 per drop. This guide includes detailed information on utilizing Hailify shipping with the EasyPost API, focusing on account setup, rates, label creation, manifests, tracking, and more. --- ## Prerequisites ### Account Registration Sign up for an EasyPost account to obtain a **Test** and **Production** API key. See Authentication and Key Management for more information. > Note: Negotiated rates are only available in Production mode. ### Carrier Setup Upon sign-up with EasyPost, users gain immediate access to Wallet Carrier Accounts, which can be enabled directly from the Dashboard. For additional carriers, EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register directly with the respective carrier. #### Hailify Shipper Account Registration 1. Contact Hailify to request a shipper account. A representative will be in touch for additional details regarding the account. 2. Inform Hailify about using EasyPost's API for label purchases. 3. Acquire rates and align any additional shipping needs. 4. Obtain Hailify account credentials: 1. Production Hailify Partner ID 2. Test Hailify Partner ID 5. Input carrier-specific credentials on the Carrier Account Dashboard for comprehensive rate access. #### Hailify Account via API The API structure specified by EasyPost can also be used to add the Hailify carrier shipper account. ```shell curl -X POST https://api.easypost.com/v2/carrier_accounts \ -u "$EASYPOST_API_KEY": \ -H 'Content-Type: application/json' \ -d '{ "carrier_account": { "type": "HailifyAccount", "description": "HailifyAccount", "credentials": { "partner_id": "VALUE" }, "test_credentials": { "partner_id": "VALUE" } } }' ``` ### Software Requirements Download an EasyPost Client Library or utilize the REST API with cURL. ### Documentation Review Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses. Related: - [Getting Started Guide](https://docs.easypost.com/guides/getting-started) - [Manage Carrier Accounts](https://app.easypost.com/account/settings?tab=carriers) --- ## Rates Hailify is a **Live Rating** integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of 5 minutes. - When creating a shipment, EasyPost requests Hailify for shipment rates specific to the user's Hailify account. - The rates provided are directly from Hailify and tailored to the user's specific account details. - In cases of discrepancies or incorrect rates, users are advised to contact their Hailify account representative. - The representative can then update the rates in Hailify's database to ensure user account accuracy. Billing is directly handled by Hailify. EasyPost does not participate in the billing process for Hailify services. Contact a Hailify representative for details. --- ## Service Levels Hailify delivers 7 days per week, excluding holidays, and offers the following service: Service levels are generated from live carrier metadata and are not included in this file. Retrieve them from the Carrier Metadata endpoint: https://docs.easypost.com/docs/carrier-metadata. Use `carrier=hailify`. Related: - [Hailify Service Levels](https://docs.easypost.com/docs/shipments/rates?carrier=Hailify#service-levels) --- ## Predefined Packages There are no predefined packages for Hailify. --- ## Generating Shipping Labels With EasyPost, the process for generating shipping labels for Hailify is the same as generating them for any other carrier. Review the Getting Started Guide for help generating a shipping label. ### Manifests Manifesting is not supported or required for Hailify. ### Returns Returns are not supported. ### Supported Options #### Voiding Labels Voiding Hailify labels through EasyPost is supported. #### Label Formats EasyPost offers native Hailify labels PDF and ZPL formats. If a PNG label is needed, EasyPost requests a PDF label from Hailify then converts it to a PNG label. Related: - [Shipment Documentation](https://docs.easypost.com/docs/shipments) --- ## Hazardous Materials (HAZMAT) Hailify’s policy on hazardous materials is not explicitly detailed. Shippers are advised to contact Hailify directly for specific guidelines and compliance requirements. --- ## Pickups Hailify accommodates pickups based on individual agreements with customers. While regular pickups can be arranged directly with Hailify during the account registration process, they cannot be scheduled via the EasyPost API. --- ## Tracking EasyPost simplifies package tracking by offering two methods: - Tracking with an existing number and carrier. - Using a Tracker included with an EasyPost-purchased shipping label. The service integrates webhooks for timely shipment updates. For detailed information on tracking methods, visit the Tracking Guide. Related: - [Trackers Documentation](https://docs.easypost.com/docs/trackers) - [Trackers Guide](https://docs.easypost.com/guides/tracking-guide) --- ## Additional Resources ### Carrier Metadata The Carrier Metadata endpoint can programmatically return information about Hailify service levels, predefined packages, supported features, and shipment options. Use this information to quickly integrate with Hailify and make educated decisions about the mix of carriers for shipping needs. Additionally, the Carrier Metadata endpoint is available to retrieve comprehensive information about all carriers on the EasyPost platform, enhancing decision-making for carrier services. ### Support and Troubleshooting In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform. Please visit the Help Center for more information. Related: - [Carrier Metadata](https://docs.easypost.com/docs/carrier-metadata) - [Help Center](https://support.easypost.com/hc/en-us) --- ## Talk to a Shipping Expert For questions about getting started with Hailify through the EasyPost API please talk to a Shipping Expert or Contact Support. Related: - [Talk to a Shipping Expert](https://www.easypost.com/talk-to-easypost) - [Contact Support](https://support.easypost.com/hc/requests/new)