# CouriersPlease Guide

CouriersPlease stands as Australia’s fastest-growing franchised courier and parcel delivery service, catering to the
diverse shipping needs of ecommerce retailers and traders nationwide.

This guide includes detailed information on utilizing CouriersPlease shipping with the EasyPost API, focusing on account setup, rates,
label creation, manifests, tracking, and more.

---

## Prerequisites

### Account Registration

Sign up for an EasyPost account to obtain a **Test** and **Production** API
key. See Authentication and Key Management for more information.

> Note: Negotiated rates are only available in Production mode.

### Carrier Setup

Upon sign-up with EasyPost, users gain immediate access to Wallet Carrier Accounts,
which can be enabled directly from the Dashboard. For additional carriers,
EasyPost supports a Bring Your Own Account (BYOA) option. This requires users to register
directly with the respective carrier.

#### CouriersPlease Shipper Account Registration

1. Contact CouriersPlease to request a shipper account. A representative will be in touch for additional details regarding the account.
2. Inform CouriersPlease about using EasyPost’s API for label purchases.
3. Acquire rates and align any additional shipping needs.
4. Obtain the following test and production account credentials::
   1. Password
   2. Account Number
5. Input carrier-specific credentials within the
   EasyPost Carrier Account Dashboard for comprehensive rate access.

#### CouriersPlease Account via API

The API structure specified by EasyPost can also be used to add the CouriersPlease carrier shipper account.

```shell
curl -X POST https://api.easypost.com/v2/carrier_accounts \
  -u "$EASYPOST_API_KEY": \
  -H 'Content-Type: application/json' \
  -d '{
  "carrier_account": {
    "type": "CouriersPleaseAccount",
    "description": "CouriersPleaseAccount",
    "credentials": {
      "password": "VALUE",
      "username": "VALUE"
    },
    "test_credentials": {
      "password": "VALUE",
      "username": "VALUE"
    }
  }
}'
```

### Software Requirements

Download an EasyPost Client Library or utilize the REST API with cURL.

### Documentation Review

Examine the EasyPost Objects section to understand the API's structure, which is critical for constructing requests and interpreting responses.

Related:

- [Getting Started Guide](https://docs.easypost.com/guides/getting-started)
- [Manage Carrier Accounts](https://app.easypost.com/account/settings?tab=carriers)

---

## Rates

CouriersPlease is a **Live Rating** integration, enabling real-time rate retrieval for shipments created via EasyPost. Rates are guaranteed valid for a minimum of five minutes.

- When creating a shipment, EasyPost requests CouriersPlease for shipment rates specific to the user's CouriersPlease account.
- The rates provided are directly from CouriersPlease and tailored to the user's specific account details.
- In cases of discrepancies or incorrect rates, users are advised to contact their CouriersPlease account representative.
- The representative can then update the rates to ensure user account accuracy.

---

## Service Levels

CouriersPlease offers the following service levels:

Service levels are generated from live carrier metadata and are not included in this file. Retrieve them from the Carrier Metadata endpoint: https://docs.easypost.com/docs/carrier-metadata. Use `carrier=couriersplease`.

---

## Predefined Packages

There are no predefined packages for CouriersPlease.

---

## Generating Shipping Labels

With EasyPost, generating shipping labels for CouriersPlease is the same process as generating them for any other carrier.

Review the Getting Started Guide for help generating a shipping label.

### Manifests

Manifesting is **not** supported or required for CouriersPlease.

#### Voiding Labels

Voiding CouriersPlease labels through EasyPost is **not** supported.

### Supported Options

#### Label Formats

EasyPost offers native CouriersPlease labels in PDF, PNG, and ZPL formats.

Related:

- [Shipment Documentation](https://docs.easypost.com/docs/shipments)
- [Reducing API Response Times](https://support.easypost.com/hc/en-us/articles/360048825772-Reducing-API-Response-Times)

---

## Hazardous Materials (HAZMAT)

The CouriersPlease policy on hazardous materials is not explicitly detailed in this guide. Shippers are advised to
contact CouriersPlease directly for specific hazmat inquiries.

---

## Pickups

CouriersPlease pickup requests are made at the time of label purchase.
Contact CouriersPlease for additional information.

---

## Tracking

EasyPost simplifies package tracking by offering two methods:

- Tracking with an existing number and carrier.
- Using a Tracker included with an EasyPost-purchased shipping label.

The service integrates webhooks for timely shipment updates. For detailed information on
tracking methods, visit the Tracking Guide.

Related:

- [Trackers Documentation](https://docs.easypost.com/docs/trackers)
- [Trackers Guide](https://docs.easypost.com/guides/tracking-guide)

---

## Additional Resources

### Carrier Metadata

The Carrier Metadata endpoint can programmatically return information about service
levels, predefined packages, supported features, and shipment options.

Use this information to quickly integrate and make educated decisions about the mix of carriers for shipping needs. Additionally,
the Carrier Metadata endpoint is available to retrieve comprehensive information about
all carriers on the EasyPost platform, enhancing decision-making for carrier services.

### Support and Troubleshooting

In addition to the guidance provided in our Carrier Guides, EasyPost offers support to assist with FAQs, troubleshooting issues, and inquiries related to the EasyPost platform.

Please visit the Help Center for more information.

Related:

- [Carrier Metadata](https://docs.easypost.com/docs/carrier-metadata)
- [Help Center](https://support.easypost.com/hc/en-us)

---

## Talk to a Shipping Expert

For questions about getting started with the EasyPost API please talk to a Shipping Expert or Contact Support.

Related:

- [Talk to a Shipping Expert](https://www.easypost.com/talk-to-easypost)
- [Contact Support](https://support.easypost.com/hc/requests/new)